A service plan that offers peace of mind
The iTero service plan helps you keep your business running with remote support, fast spare part shipments, and our latest software releases. It protects your investment from out-of-warranty repair costs and offers unlimited, compliant, cloud-service backup for your treatment plans. And it even includes ongoing training on workflow integration and guidance on best practices.
The iTero service plan* offers:
Support
- Localised training and help desk
- Remote online support for connection, troubleshooting and configuration
- Hardware replacement, fast spare parts shipment
Software
- Software fixes and OS upgrades
- Software feature updates
Storage
- Unlimited cloud storage
- Personal data is secure – GDPR and HIPAA compliant
Scan
- Unlimited scans, all types
- Digital iCast service
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- * Certain restrictions apply. Some terms and conditions are set forth below. For additional terms and conditions, please review your iTero Element Intraoral Scanner Purchase Agreement/Contract or renewal agreement. Void where prohibited.
- Prices are subject to change by Align Technology Inc. with a 45-day notice. Price does not include any applicable value added taxes, sales taxes or import tax or any similar taxes. These charges will be part of the total price and will be invoiced as a separate line item on the invoice.
- Separate subscription service plan required after the first year unless an extended service plan is purchased up front. Service Plan policy and terms are subject to change at Align’s discretion from time to time.
- For Australian goods and services only: our goods and services come with guarantees that cannot be excluded under Australian consumer law. The contractual rights that you may be entitled to under any service plan are in addition to these statutory rights. You are entitled to a repair, replacement, or refund for a major failure. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.